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Discussion topic: Transfer Existing sky mobile number

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This message was authored by: John24

Transfer Existing sky mobile number

Hi, im an existing sky mobile customer and just received my new phone which will replace my old sky mobile phone...but i want to keep the old number. 

Not sure how to do this. So any help appreciated.

 

thanks

 

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This message was authored by: SKY1992bf

Re: Transfer Existing sky mobile number

Posted by a Superuser, not a Sky employee. Find out more

@John24  Have you changed your data plan?

 

if not just swap the sim over to the new phone , and don't activate any new sim that arrives 

 

if you have a new data plan and new sim you will need to transfer the number you want to keep out to a non sky payg provider then back again to the new sky sim 


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This message was authored by: John24

Re: Transfer Existing sky mobile number

Nice one, thanks! Yeh changed my data plan. Will do the payg sim as you say.

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