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Discussion topic: Tracking

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This message was authored by: Siennasophiee

Message posted on ‎02 Jan 2025 12:21 PM

Tracking

Where do I find my tracking number/ reference number. I haven't had any emails, texts or anything on the app about it. 

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This message was authored by: caesarome

Message posted on ‎02 Jan 2025 12:26 PM

Re: Tracking

Posted by a Superuser, not a Sky employee. Find out more

@Siennasophiee 

The latest on your order can be found here:

 

https://www.sky.com/ordertracking

 

So do you see anything here, if you have only just placed the order this morning then you might need to give it 24 hours for you account to update.

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This message was authored by: Siennasophiee

Message posted on ‎02 Jan 2025 12:27 PM

Re: Tracking

it's given me a delievery date on here but no number. 

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This message was authored by: Siennasophiee

Message posted on ‎02 Jan 2025 12:28 PM

Re: Tracking

I ordered it over a week ago. 

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This message was authored by: GD1

Message posted on ‎02 Jan 2025 12:29 PM

Re: Tracking

Posted by a Superuser, not a Sky employee. Find out more

@Siennasophiee  As we are customers we have no insights into your order, your tracking page will be the most up to date source of information.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: caesarome

Message posted on ‎02 Jan 2025 01:00 PM

Re: Tracking

Posted by a Superuser, not a Sky employee. Find out more

What delivery date does it say because when it is due on the day in question DPD will email/text you with a one hour delivery slot.

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