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Discussion topic: Tracking details

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This message was authored by Shayan1 This message was authored by: Shayan1

Tracking details

I ordered an i phone 15 pro max today and i couldn't track my order. When i was ordering it was say next day delivery. So i want to know when will my order arrive?
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Tracking details

Posted by a Superuser, not a Sky employee. Find out more

@Shayan1 

The website delivery times are not that reliable. After the two credit checks are complete (make take longer at a weekend) the most up to date information on your particular order should become available at
https://www.sky.com/help/articles/track-sky-order

We have no insider knowledge regarding stock levels or delivery timescales. When your order is ready you should get an email from Sky, and then another from DPD which will have details of your 1 hour delivery time slot.

Any iPhone 15 orders will likely be delayed further.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: Tracking details

Posted by a Superuser, not a Sky employee. Find out more

@Shayan1 wrote:
I ordered an i phone 15 pro max today and i couldn't track my order. 

You might need to give it at least 24 hours before checking to see if you can now track it.

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