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Discussion topic: Top Up mobile while abroad

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This message was authored by: Davide4822

Message posted on ‎27 Mar 2026 08:34 AM

Top Up mobile while abroad

I have an irish number but I am in Italy    for holidays,  I do not know how I can top up.......   I am out of data.  Can someone help me?

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎27 Mar 2026 08:43 AM

Re: Top Up mobile while abroad

Posted by a Superuser, not a Sky employee. Find out more

@Davide4822  Have you tried adding additional data through the MySky app which you should have access to still?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Daniel0210

Message posted on ‎27 Mar 2026 10:32 AM

Re: Top Up mobile while abroad

Posted by a Superuser, not a Sky employee. Find out more

@Davide4822 

You should be able to purchase 1GB of data for (the € equivalent of) £6.

 

Alternatively see this link

https://www.sky.com/help/articles/change-your-mix 


Increasing the data plan happens almost immediately.

 

Decreasing the data plan happens at the start of your next billing period.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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Sky customer since 2001
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Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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