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This discussion topic has been answered Discussion topic: Time limit on phone calls

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This message was authored by: Moomin2

Time limit on phone calls

Is there a limit on length of phone calls. My phone disconnects when I get to 1 hour.


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This message was authored by: Daniel0210 Answer

Re: Time limit on phone calls

Posted by a Superuser, not a Sky employee. Find out more

@Emz56 

As stated above

- mobiles it's 3 hours

- landline it's 60 minutes

 


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This message was authored by: Daniel0210

Re: Time limit on phone calls

Posted by a Superuser, not a Sky employee. Find out more

@Moomin2 

Sky have a fair useage policy which limits the length of a call to 3 hours, after which you must redial if you want to continue. It's also to prevent customer being charged if they forget to hang up on a call."


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: 63johnw

Re: Time limit on phone calls

Posted by a Superuser, not a Sky employee. Find out more

Hi @Moomin2  if this is a landline then sky talk has a 60 minutes max call time. 

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This message was authored by: Emz56

Re: Time limit on phone calls

My mobile does this too, quite embarrassing when you're on an important call

This message was authored by: Daniel0210 Answer

Re: Time limit on phone calls

Posted by a Superuser, not a Sky employee. Find out more

@Emz56 

As stated above

- mobiles it's 3 hours

- landline it's 60 minutes

 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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This message was authored by: Emz56

Re: Time limit on phone calls

Weird how it's my mobile that drops after 1 hr, I haven't got sky landline

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