Discussion topic: Technical error message

This message was authored by: sammie791 · ‎14 Jan 2025

Been trying to upgrade my daughters phone for about a week now and when I get to the basket to checkout i get a pop up message saying

Technical error.

Anyone no how to resolve it without having to phone?

This message was authored by: 63johnw · ‎14 Jan 2025

Hi @sammie791 unfotunately if it's the same on other browsers then the only option is to phone.

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This message was authored by: caesarome · ‎14 Jan 2025

@sammie791

Is your Sky ID linked to your mobile account as per this:

https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account

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This message was authored by: sammie791 · ‎15 Jan 2025

Hello,

Yes it is

This message was authored by: caesarome · ‎15 Jan 2025

Then I'm afraid you will have to call and 150 is the free number to use from your Sky mobile phone.

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Discussion topic: Technical error message

Technical error message

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