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Discussion topic: Taking more money than agreed

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This message was authored by missimoo8000 This message was authored by: missimoo8000

Taking more money than agreed

Hi,

 

I recently just paid off my iPhone 11. I've now got the 14 plus and it says on credit agreement £29 a month but, sky is taking £41 out of my account per month. Does anyone know why this is?

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Taking more money than agreed

Posted by a Superuser, not a Sky employee. Find out more

Presumably a data plan of £12 on top of the phone purchase?

I am just another Sky customer and my views are my own
missimoo8000
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This message was authored by missimoo8000 This message was authored by: missimoo8000

Re: Taking more money than agreed

Hi! I only pay for the phone as have a sim with smarty.x

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Taking more money than agreed

Posted by a Superuser, not a Sky employee. Find out more

Ok, do future bills also show £41?  (If so what's in the breakdown of costs)

I am just another Sky customer and my views are my own
This message was authored by caesarome This message was authored by: caesarome

Re: Taking more money than agreed

Posted by a Superuser, not a Sky employee. Find out more

On the first bill for your iphone 14 does the billing period cover more than the usual 4 weeks ?

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