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This discussion topic has been answered Discussion topic: Switching from o2 to sky mobile

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This message was authored by: RainbowChaser

Switching from o2 to sky mobile

I am considering switching from o2 to sky mobile on a sim only contract and therefore keep my existing number. I have an iPhone 15 plus so would want an eSIM rather than a physical SIM card. From requesting my PAC code, how long does it take to switch and does this mean I can't use my mobile at all until the switch is complete? Thanks 


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This message was authored by: caesarome Answer

Re: Switching from o2 to sky mobile

Posted by a Superuser, not a Sky employee. Find out more

@RainbowChaser 

When you activate the eSIM it will be allocated a temporary number which will then change to the one from your other network after you have given Sky the pac code.

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This message was authored by: caesarome

Re: Switching from o2 to sky mobile

Posted by a Superuser, not a Sky employee. Find out more

@RainbowChaser 

When you give Sky a pac code then usually the number should transfer over on the next working day or at the very least the following day. The eSIM needs to be active on your account before you give Sky the pac code.

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This message was authored by: RainbowChaser

Re: Switching from o2 to sky mobile

So does that mean I won't be able to use my phone until the switch has taken place? I need my phone for work and really can't be without it for 1-2 days. 

This message was authored by: xenon81

Re: Switching from o2 to sky mobile

No, your phone will continue to work. On the day of the switch, you will lose connection to O2 (the exact time this will happen can't be confirmed) and that's when to start using your Sky SIM. 

This message was authored by: caesarome Answer

Re: Switching from o2 to sky mobile

Posted by a Superuser, not a Sky employee. Find out more

@RainbowChaser 

When you activate the eSIM it will be allocated a temporary number which will then change to the one from your other network after you have given Sky the pac code.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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