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Discussion topic: Swapping with a different phone

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This message was authored by NEETA+MALHOTRA This message was authored by: NEETA+MALHOTRA

Swapping with a different phone

Hi,

I have an iPhone 12 that's at then end of its contract, which I want to keep and then also upgrade to iPhone 16 pro. But, can I trade a different phone which is not with sky instead as I want to keep the iPhone 12 but not the other phone? The other phone is an iPhone XR. 

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This message was authored by 63johnw This message was authored by: 63johnw

Re: Swapping with a different phone

Posted by a Superuser, not a Sky employee. Find out more

Hi @NEETA+MALHOTRA  if the old phone isn't under contract with sky then it can't be used as part of a swap/upgrade. If your current phone is at the end of the contract you also can't upgrade you simply order a new device. Sky have a trade in service which you could use for iPhone XR. 

https://www.skytradein.co.uk/

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