0

Discussion topic: Swapping upgrade phones

Reply
This message was authored by: Meg3

Swapping upgrade phones

So I'm just a little confused. I've just swapped my old iPhone 14 Pro Max to iPhone 16 plus as my old phone was so broke and didn't work at all ( been using a friends) but as I've chose to keep the device and pay the remaining amount (I'm guessing that will be added to my monthly bill like usual) will the iPhone 14 Pro Max come off my account as it showing both phone and I obviously don't want to be paying for 2? 

thannyou 

Reply

All Replies

This message was authored by: caesarome

Re: Swapping upgrade phones

Posted by a Superuser, not a Sky employee. Find out more

@Meg3 

The phone will remain on your account as only phones returned to Sky are removed. You do need to pay it off but this will show on your future bill or bills.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for Meg3
Level 0 icon
Topic Author
This message was authored by: Meg3

Re: Swapping upgrade phones

So it will always remain on my account even when my monthly bill next month adds on the money I owe to pay it off? As I know they add on the remaining balance to my next monthly bill? 

thanks for helping me

This message was authored by: caesarome

Re: Swapping upgrade phones

Posted by a Superuser, not a Sky employee. Find out more

The phone will remain on your account but once it has been paid off in full

you should no longer be billed for it.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply