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Discussion topic: Swapping numbers

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This message was authored by Welsggal92 This message was authored by: Welsggal92

Swapping numbers

Just switched to Sky from Three, ported my number, received message and email from sky saying my number has transferred, but in Settings> Phone> My Number it's still showing the temporary number. I've tried entering the correct number number but when I press Save it just reverts to the temp number. I've tried rebooting the phone and the same problem I did this yesterday at 4pm and still over 24hrs later still won't change the number

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This message was authored by caesarome This message was authored by: caesarome

Re: Swapping numbers

Posted by a Superuser, not a Sky employee. Find out more

I would try it a few times more and if it doesn't work then order yourself a replacement sim as that one should come with your correct number:

 

https://www.sky.com/help/articles/replacement-sim

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