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Discussion topic: Swap

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This message was authored by Zaheed1 This message was authored by: Zaheed1

Swap

I swapped a device for a upgrade and still paying for the old one? How do I get this corrected?

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Swap

Posted by a Superuser, not a Sky employee. Find out more

@Zaheed1  Did the amount offered by Sky cover the remaining balance of the old device?


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This message was authored by 63johnw This message was authored by: 63johnw

Re: Swap

Posted by a Superuser, not a Sky employee. Find out more

Hi @Zaheed1  when did you swap as it takes 2-3 weeks for returns to be processed so she will still be charged until it's checked and verified at the correct value. 

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