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Discussion topic: Swap

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AvaHolly
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This message was authored by AvaHolly This message was authored by: AvaHolly

Swap

‎13 Sep 2024 05:41 PM

Up until yesterday on the app it said I could swap my phone but as a payment wasn't taken out of my bank, it's now saying I'm not eligible, I've paid the bill, it was a mix up with the bank due to me changing accounts. Now the bill has been paid, how long do I have to wait to be able to swap? Thank you. 

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63johnw
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Superuser
This message was authored by 63johnw This message was authored by: 63johnw

Re: Swap

‎13 Sep 2024 06:11 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @AvaHolly  if it's not letting you do it online then call sky on 150 and they will help you with it. 

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I AM NOT A SKY EMPLOYEE

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