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Discussion topic: Swap update

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Avatar for Ferny2307
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This message was authored by: Ferny2307

Message posted on ‎28 Nov 2025 01:25 PM

Swap update

I returned my iphone over a week ago and i still havent heard about the return details and have now been charged for the phone i have swapped 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎28 Nov 2025 01:28 PM

Re: Swap update

Posted by a Superuser, not a Sky employee. Find out more

@Ferny2307 

Mobiles returned as part of a swap are apparently taking a number of weeks to be processed, checked for damage and their value confirmed. 


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