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Discussion topic: Swap issue

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Avatar for DonnaW_
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This message was authored by: DonnaW_

Message posted on ‎04 May 2025 11:52 AM

Swap issue

My account is showing that I am unable to swap as my device is in for repair. It's not and never had been. I've called twice about this and no one seems able to do anything about it. Any idea of where to go next? Thanks
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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎04 May 2025 12:06 PM

Re: Swap issue

Posted by a Superuser, not a Sky employee. Find out more

@DonnaW_ 

If after calling both times they haven't correct this then you might want to register a complaint:

 

https://www.sky.com/help/complaints

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