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Discussion topic: Swap balance

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This message was authored by StAlbans81 This message was authored by: StAlbans81

Swap balance

I have spoken to customer services today regarding an early swap. The deal has been added to my account ready for me to accept the offer within 2 weeks to give me time to think about it. 

I am selling my iPhone back to Sky as part of the swap. I have been told that the contract will be cancelled and the value of the iPhone will be deducted from the final balance.

 

My question is.....am I able to make monthly payments to clear the remaining phone balance? I was advised by the call handler that I could yet when I try to do this online, it only has the option to pay in full?