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Discussion topic: Swap 24

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Avatar for Libs1234
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This message was authored by: Libs1234

Message posted on ‎10 Dec 2024 12:25 PM

Swap 24

I have been trying to swap my device as I have a 36 month contract and have hit the 24 month limit where I can swap, however it keeps saying I am not eligible to upgrade. Why is this and how do I change it?

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Avatar for daveNOS
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This message was authored by: daveNOS

Message posted on ‎10 Dec 2024 12:40 PM

Re: Swap 24

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@Libs1234 You will have to contact Sky by phone to see why you're not eligible.

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Message posted on ‎22 Feb 2025 12:26 AM

Re: Swap 24

Did you get an answer to this because I am wondering the same thing?

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This message was authored by: caesarome

Message posted on ‎22 Feb 2025 05:41 AM

Re: Swap 24

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@alexhine04 

As stated above you will have to call Sky on 150 for help with this.

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