Stop messages about roaming charges

[AndrewButters]

I have always had my spend cap set to £0 as I think sky's charges abroad are high. What is annoying me is the constant messaging by email and text saying you need to update the spend cap. I tried replying to an email, just used the useless chatbot and don't know how to stop this harassment to make me spend money. I can manage fine on the resorts WiFi and I feel bullied by sky. Any ideas how to make them stop

[caesarome]

I would presueme you are receiving these messages because if you wanted to make a call, send a text or use mobile data then with a £0 price cap you wouldn't not be able to as it has to be set to at least £2 so perhaps it is worth doing this but as you have now, make sure mobile data and roaming it turned off.

[PandJ2020]

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@AndrewButters wrote:
Any ideas how to make them stop

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Are you currently abroad?  If so, don't connect at all to the cellular network.

[AndrewButters]

So there is no way to stop harassing my wife. It's her mobile but linked to my sky account 

[daveNOS]

@AndrewButters Your wife isn't being harrassed, she is simply getting messages because her phone is connecting to the local netowrks, tell her to turn off roaming and they should stop.