Hi there. My phone was stolen yesterday, so I would like to de activate the sim and have new one dispatched to my house. Unfortunately I can't call the sky line as I haven't got a current sim in the phone I'm using now, so if this could be resolved manually, then that would be great
If you're not already aware the Sky Community is a customer led discussion forum where Sky customers are available to help other customers and you aren't contacting Sky Customer Services.
It may also be a good idea to register any loss/theft on the Immobilise website https://www.immobilise.com
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards and NOT via Direct Messaging ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Seeing if you can contact Sky via social media for help with this as there are links at the bottom of this page and there is also facebook messenger that you might be able to use.
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