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Discussion topic: Stolen phone can I get an eSIM for my new phone

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This message was authored by: Muswell

Stolen phone can I get an eSIM for my new phone

My phone was stolen in Barcelona and I've blocked it and reported it stolen. I’ve just received a new phone and I need a new sim, preferably an eSIM. The help on sky.com says to enter a code but that gets sent to my stolen phone. Any thoughts?

 

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This message was authored by: caesarome

Re: Stolen phone can I get an eSIM for my new phone

Posted by a Superuser, not a Sky employee. Find out more

@Muswell 

Have you contacted Sky about this as it might be that it is going to the phone that is on the account.

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