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Discussion topic: Stolen Phone

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This message was authored by Susanscotland This message was authored by: Susanscotland

Stolen Phone

Hey, can sky track my stolen phone with the IME number?

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This message was authored by GD1 This message was authored by: GD1

Re: Stolen Phone

Posted by a Superuser, not a Sky employee. Find out more

@Susanscotland  They can block it but no track, most phones have a find me app?

 

Have you reported the lost phone to Sky?

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Stolen Phone

Posted by a Superuser, not a Sky employee. Find out more

@Susanscotland 

You could register the phone on the Immobilise website in case the thief tries to sell it to a reputable second hand store. Make sure you've reported it to the police first. 

https://www.immobilise.com/

 

Report it to Sky asap to prevent excessive charges being incurred 

https://www.sky.com/help/articles/lost-or-stolen 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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