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Discussion topic: Stolen AirPod case

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This message was authored by: Hall0ws99

Stolen AirPod case

So my airpod case has been stolen without the AirPods in them thankfully. My case hasn't actually been used properly for a few days so when I track them it still said they're at home. I can't seem to find anywhere within the sky mobile app where I can report this and try and get a replacement sorted.

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This message was authored by: daveNOS

Re: Stolen AirPod case

Posted by a Superuser, not a Sky employee. Find out more

@Hall0ws99 You would shave to call Sky to report it as stolen, however I don't think it's necessary as whoever has it cant do anything other than charge airpods with it, as for a replacement unfortunately Sky won't supply one, you would have to purchase one from Apple. 

 

This message was authored by: PandJ2020

Re: Stolen AirPod case

Posted by a Superuser, not a Sky employee. Find out more

Unless you have insurance you also have to continue paying for lost items until the balance is cleared.

 

As noted, any 'replacement' needs to be purchased.

I am just another Sky customer and my views are my own even if you don't like the answers
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