Discussion topic: Still waiting

This message was authored by: Jonny1209 · ‎13 Oct 2024

Ordered a new device 8 weeks ago. No delivery date yet.

This message was authored by: 63johnw · ‎13 Oct 2024

Hi @Jonny1209 any updates will show in your order status in your account. No one here will have any updates for you.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

This message was authored by: Jonny1209 · ‎13 Oct 2024

Yes, I know that. But I can't cancel the order or get any delivery dates from the order status section. As usual sky make it impossible to contact them unless you have an hour to spare on hold!
annoyed!

This message was authored by: Daniel0210 · ‎14 Oct 2024

@Jonny1209

If you wish to cancel your order you have to call Sky. There's no alternative.

Is it an iPhone 16 by any chance - with its inevitable delay?

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: 63johnw · ‎14 Oct 2024

What's stopping you from cancelling the order @Jonny1209 call sky and they will cancel it. Call free on 150 from a sky sim.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

Discussion topic: Still waiting

Still waiting

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