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Discussion topic: Still paying for returned item

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Avatar for Lornamarie88
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This message was authored by: Lornamarie88

Message posted on ‎05 Oct 2026 09:23 PM

Still paying for returned item

I placed an order for an apple pencil, but it wasnt compatible with my ipad. I requested a return asap and sent the pencil back in the package given. I have only just noticed that I have been paying for a product i dont have for over 2 years.
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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎05 Oct 2026 09:57 PM - last edited: ‎05 Oct 2026 09:58 PM

Re: Still paying for returned item

Posted by a Superuser, not a Sky employee. Find out more

You'll have to contact Sky but after such a long period it may not be easy to get a refund.  Do you still have the proof of posting?

I am just another Sky customer and my views are my own even if you don't like the answers
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