Still not got Refund

[Londoner3455]

I bought a sky mobile contract of a macbook in march but then later cancelled it due to delivery time being too long but i still have not got refund of the money and it has been a month now the call isnt working the chat bot is getting me nowhere what to do in this regard?

[Daniel0210]

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@Londoner3455 wrote:
the call isnt working the chat bot is getting me nowhere what to do in this regard?

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@Londoner3455 

What do you mean by "the call isn't working "? This is something that you'll have to chase up by a call to Sky. 

To call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile. Alternatively use this link…
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a number starting 0333.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number. (Customer Services in the ROI are not open at weekends).

Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.