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Discussion topic: Static noises on calls

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This message was authored by grahamc77 This message was authored by: grahamc77

Static noises on calls

For the last 4 days any calls I make or received are distorted with loud static noises. 

 

The noise also is affecting my other phone number on sky

 

Have tried a different handset and also have 4 bars of signal. 

Having looked on the system no issues have been reported.  This static is very disrupting as my mobile is the only point of contact I uses and I have to ask people to repeat nearly everything they say several times because of it

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This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: Static noises on calls

Posted by a Sky employee

Hi there @grahamc77 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Static noises on calls

Posted by a Sky employee

We are still looking to help you @grahamc77 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Paul121183 This message was authored by: Paul121183

Re: Static noises on calls

I haveoud static when. Making calls on sky mobile. I've checked the speeker everything OK with phone can some update me. 

This message was authored by Paul121183 This message was authored by: Paul121183

Re: Static noises on calls

I get this 

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