Spend caps

[JFU]

Your website states I can put a spend cap on to use whilst abroad. It also states it won't be activated unless I make a call or use Mms. But you always tell you have activated by texting me . Than seems a breach of contact

[63johnw]

Hi @JFU  receiving text messages doesn't trigger any charges. 

[Daniel0210]

@JFU 
I've moved your post to the Mobile board which is more appropriate.

If you’re not already aware the Sky Community is a customer led discussion forum where Sky customers are available to help other customers and you aren’t contacting Sky Customer Services.

Theres no breach of contract for the reason outlined by @63johnw 

[JFU]

• The Robot lead me to this site. Can't speak to A person 

[Daniel0210]

@JFU 
Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

[PandJ2020]

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@JFU wrote:

It also states it won't be activated unless I make a call or use Mms. But you always tell you have activated by texting me .

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The tariff states, "It will be automatically activated and added to your account when you make a call, send a text or use more than 10MB of data a day".

10MB of data is virtually nothing and could be triggered by modern smartphone data chatter even if you do 'nothing'.

[JFU]

You answered my question. If I make a call or text 10mb data . I don't use data. But every time I put money on the pending cap .I get an immediate text from sky that have activated it for 24 hours. I haven't made a call or text.  So it's a ripoff

[PandJ2020]

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@JFU wrote:

So it's a ripoff

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I'm not sure how you've come to that conclusion?  Either you, or your device, are triggering the passport or not?