Discussion topic: Spam messages 78484

This message was authored by: russell19734 · ‎15 Oct 2024

Good morning, just checked my daughters mobile bill & she has been getting texts from 78484 which I'm being charged £1:50 a time.

I've checked her sim & it's spend cap is off so was just wondering how I can get these stopped without contacting sky customer service as I've had issues with getting a correct response ever since they have seemed to sub-contract out

Russell

This message was authored by: Daniel0210 · ‎15 Oct 2024

@russell19734

Text the word STOP to the number. That should stop future charges. Also see https://psauthority.org.uk

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

View this Answer within the discussion

This message was authored by: Daniel0210 · ‎15 Oct 2024

@russell19734

Text the word STOP to the number. That should stop future charges. Also see https://psauthority.org.uk

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: 63johnw · ‎15 Oct 2024

Hi @russell19734 you try replying with STOP. See the link below to get more advice on stopping the messages and getting refunds.

https://psauthority.org.uk/

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

Discussion topic: Spam messages 78484

Spam messages 78484

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