Sorry, can't activate your SIM card

[Ant1111]

Hi

Have received this error message when trying to activate my new SIM card. No idea why as I have followed necessary steps to the letter! 

Any help with this would be welcomed. 

Thanks

[caesarome]

If you have another phone you will need to call Sky on this to see if they can get it activated for you.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Say No when asked if you want a text or to go online then stay on the line.

[Ant1111]

Thank you. Will have to give them a call from another phone. Fingers crossed they can help. 

Thank you.