0

Discussion topic: Sorry, can't activate your SIM card

Reply
This message was authored by: Ant1111

Sorry, can't activate your SIM card

Hi

 

Have received this error message when trying to activate my new SIM card. No idea why as I have followed necessary steps to the letter! 

Any help with this would be welcomed. 

 

Thanks

Reply

All Replies

This message was authored by: caesarome

Re: Sorry, can't activate your SIM card

Posted by a Superuser, not a Sky employee. Find out more

If you have another phone you will need to call Sky on this to see if they can get it activated for you.

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


Say No when asked if you want a text or to go online then stay on the line.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for Ant1111
Level 1 icon
Topic Author
This message was authored by: Ant1111

Re: Sorry, can't activate your SIM card

Thank you. Will have to give them a call from another phone. Fingers crossed they can help. 

 

Thank you.

Reply