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Discussion topic: Someone else is using a number registered to me

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This message was authored by Sara812 This message was authored by: Sara812

Someone else is using a number registered to me

So I got my 12 year old daughter a phone. It is a contract registered to my name. My daughter keeps receiving phone calls and messages for someone called Paige who lives in Bristol (she received a message from a GP regarding a telephone appointment and it had the practice name on the message, so I googled the practice which is how I know Paige is from Bristol). She (my daughter) can't make an Amazon account with her phone number either, as again, someone called Paige is using the mobile number. Is there anything I can do to stop this from happening? I thought mobile numbers were unique to SIM cards, is it possible someone else has the same number? Would it be easier to change my daughters phone number?

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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Someone else is using a number registered to me

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sara812  numbers are recycled so it is possible this number has been used before. I would call sky on 150 and explain and see if you can get a new sim/number. 





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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Someone else is using a number registered to me

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sara812  numbers are recycled so it is possible this number has been used before. I would call sky on 150 and explain and see if you can get a new sim/number. 





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
Sara812
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This message was authored by Sara812 This message was authored by: Sara812

Re: Someone else is using a number registered to me

I'll do that. 

Thank you very much @63johnw for the reply and advice. 😊

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