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Discussion topic: Sky swap, sim sent back in error

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Jo-Jo67
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Sky swap, sim sent back in error

‎05 Aug 2024 04:43 PM

I've swapped my iPhone 13 for a 15 plus and erased the phone and returned it to sky. However I forgot to remove my SIM card as the new phone has an E sim will this cause a problem?Thank you 

 

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caesarome
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Re: Sky swap, sim sent back in error

‎05 Aug 2024 04:50 PM

Posted by a Superuser, not a Sky employee. Find out more

Dod you order a esim when you ordered the new phone or were you pl;anning on converting that sim to an esim ?

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Jo-Jo67
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Re: Sky swap, sim sent back in error

‎05 Aug 2024 05:28 PM

I activated the sim in my new phone by scanning the qr code . I just Fotgot to remove the old sim in my old phone after I reset it and erased everything. 

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