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Discussion topic: Sky sim will not activate

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Avatar for 31Stanier
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This message was authored by: 31Stanier

Message posted on ‎27 May 2026 03:18 PM

Sky sim will not activate

Got new sim, old one now cancelled, sly sim won't activate and help AI is not helping, need to speak to someone but as sims won't activate, can call them

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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎27 May 2026 03:28 PM

Re: Sky sim will not activate

Posted by a Superuser, not a Sky employee. Find out more

Hi @31Stanier  have you tried this ? eSIM or physical sim ?

 

https://www.sky.com/help/articles/sky-mobile-activate-your-sim

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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Avatar for Marine1400
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This message was authored by: Marine1400

Message posted on ‎28 May 2026 10:32 AM

Re: Sky sim will not activate

Asked to retain my current number but not happened after following all the steps to activate my new sim 

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