0

Discussion topic: Sky sim not received

Reply
Avatar for Dee108
Level 0 icon
What's this?
This message was authored by: Dee108

Message posted on ‎13 Nov 2024 03:06 PM

Sky sim not received

Hi 

 

I ordered a sim with sky on the 24th October. It went through fine said delivery was sent by royal mail first class but I still haven't received it and it's 13th November. I've tried looking for a number to speak to someone and I can't find one. I've looked on my sky account and it just says to activate it when received. Surely I should have received it by now. What can I do?

Report post
Post 1 of 2
186 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎13 Nov 2024 04:04 PM

Re: Sky sim not received

Posted by a Superuser, not a Sky employee. Find out more

@Dee108 

If your address is correct on your account try ordering another one by selecting the plan for it here:

 

https://www.sky.com/shop/mobile/plans


Should you end up with two then make sure you only activate one of them so the other is cancelled.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 2
176 Views
0 Likes
Reply
Reply