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Discussion topic: Sky sim not activating

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This message was authored by Sue143 This message was authored by: Sue143

Sky sim not activating

Why is it taking so long for my sim to activate, also trying to transfer a number, I appreciate the transfer could take a couple of days but sim activation says it takes a few minutes?

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky sim not activating

Posted by a Superuser, not a Sky employee. Find out more

When did you activate the sim ?

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Sue143
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This message was authored by Sue143 This message was authored by: Sue143

Re: Sky sim not activating

About 3hrs ago 😬

This message was authored by caesarome This message was authored by: caesarome

Re: Sky sim not activating

Posted by a Superuser, not a Sky employee. Find out more

As you say it should almost instantly that is activates but there have been reported cases on here previously where it takes longer so I would leave it for 24 hours and if it still hasn't activated then if you can call Sky for help, otherwise contact them via social media as there are links to their sites at the bottom of this page.

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Sue143
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This message was authored by Sue143 This message was authored by: Sue143

Re: Sky sim not activating

@caesarome ok thank you very much 

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