Discussion topic: Sky sim issue

This message was authored by: Ben941 · ‎21 Jul 2026

We got a sky sim for our child and put it in an old Samsung s20 + 5g.

It will receive texts from.samsungs, but iPhone texts go to a man named John!

Any help would be appreciated.

Sky have told us they'll get back to us in 4 working days.

Thanks

This message was authored by: PandJ2020 · ‎21 Jul 2026

I would suspect it's a recycled number that is still asigned to someone elses Apple account. (It's quite common, especially with WhatsApp too)

A quick Google suggests this can only be fixed by contacting Apple Support to remove it.

I am just another Sky customer and my views are my own even if you don't like the answers

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