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Discussion topic: Sky sim change

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This message was authored by: ths58a

Message posted on ‎11 Oct 2025 03:35 PM

Sky sim change

Hi I'm getting calls supposedly from sky that I will need to change my sim as sky is changing frequency. Is it just me or is this for everyone. 

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This message was authored by: Daniel0210

Message posted on ‎11 Oct 2025 03:37 PM

Re: Sky sim change

Posted by a Superuser, not a Sky employee. Find out more
@ths58a wrote:

Hi I'm getting calls supposedly from sky that I will need to change my sim as sky is changing frequency. Is it just me or is this for everyone. 

@ths58a 

There is no such change and frequency doesn't come into it. Disregard these calls and block the number.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: 63johnw

Message posted on ‎11 Oct 2025 03:40 PM - last edited: ‎11 Oct 2025 03:40 PM

Re: Sky sim change

Posted by a Superuser, not a Sky employee. Find out more

Hi @ths58a  this will be a scam, they are trying to get account information from you so they can order devices on your account. As advised block and ignore. 

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This message was authored by: caesarome

Message posted on ‎11 Oct 2025 04:08 PM

Re: Sky sim change

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@ths58a 

Most definitely a scam call as the only reason you would need a new sim

is if yours is faulty or if youbezmted to cancel it so another can be ordered with a new number.

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