Discussion topic: Sky piggyback exchange limit
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Message posted on 09 Sep 2025 07:49 PM
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Sky piggyback exchange limit
Sky advertise their piggyback feature as being able to use the rolled over data to put towards a new phone upgrade. My question is, is there a limit with how much I can use to exchange? I have 0.75 terabytes of unused data, but when trying to get an upgrade the most I can get off is £10 for 5gb or something like that. That's pretty pointless.
Does it not stack?
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Message posted on 09 Sep 2025 07:52 PM
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Re: Sky piggyback exchange limit
I think the maximum amount you can redeem is 50GB for a total of £10 off the full price.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 09 Sep 2025 07:55 PM
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Re: Sky piggyback exchange limit
Thanks for the reply mate. Seems a bit of a scam that tbh. Pretty pointless feature.
Message posted on 09 Sep 2025 07:59 PM
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Re: Sky piggyback exchange limit
Having 750GB in your Piggybank suggests you're on a much higher data package than you need. Perhaps consider reducing your Sky Mix (and therefore monthly bill) and adding some of that unused data from the Piggybank each month.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 09 Sep 2025 08:28 PM
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Re: Sky piggyback exchange limit
@JackJ1 wrote:Seems a bit of a scam that tbh. Pretty pointless feature.
Money off is a 'scam'?
Message posted on 09 Sep 2025 08:32 PM - last edited: 09 Sep 2025 08:37 PM
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Re: Sky piggyback exchange limit
Unused data has essentially zero monetary value: it's not like a physical stock item. Sky cannot count anything 'traded-in' as balancing the reduction in their profit margin on handset retail when they discount the hardware price: even the £10-off is a loss to them.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 09 Sep 2025 08:32 PM
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Re: Sky piggyback exchange limit
No of course not. But it's the marketing of "save data and put it towards a new phone upgrade!" ... £10 over a 2 year deal. Thats 1.3p a day. I can literally find that on the street.
Message posted on 09 Sep 2025 08:35 PM
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Re: Sky piggyback exchange limit
Thanks for the reply. Yeah fair enough, I understand that. I was just annoyed about the whole marketing of it. It looks like the more you save the more you can get off, to then find out £10 max is a bit annoying but oh well. Not going to lose sleep over it.
Message posted on 09 Sep 2025 08:35 PM
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Re: Sky piggyback exchange limit
@JackJ1 wrote:No of course not. But it's the marketing of "save data and put it towards a new phone upgrade!" ... £10 over a 2 year deal. Thats 1.3p a day. I can literally find that on the street.
To be fair the amount you can trade in has reduced over the years. But if you are buying a phone from Sky and have excess data then it's better than nothing (just).
As noted above, building up a large piggybank indicates you could be a lower dataplan (and use the piggybank). It now expires after a year...
Message posted on 09 Sep 2025 10:55 PM
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Re: Sky piggyback exchange limit
Normally they increase the amount of data you can trade in and and amount you get off when new phones are released
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