0

Discussion topic: Sky number keeps being taken out of service.

Reply
This message was authored by D+Polden This message was authored by: D+Polden

Sky number keeps being taken out of service.

number is not used very often but I am paying for a service £8.00 a month,  trying to ring number and number not available, not an engaged signal but not available and unable to dial out. 

If phone switched off , then back on again, line will work ok, but will shut down again after about a week.

did speak to one of your reps about 2 weeks ago about this and he could not find an answer apart from try changing phone, well phone has been changed from an Iphone XR to an Iphone  11 and still having same problem. please advise as to what to be done next,  we don't usually know phone is not working untill we are told people can't get hold of us.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion