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Discussion topic: Sky mobile

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This message was authored by: Cheryl42

Message posted on ‎06 Jul 2025 01:00 PM

Sky mobile

Activated sim through social tariff but can't see sim on my account 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎06 Jul 2025 01:01 PM

Re: Sky mobile

Posted by a Superuser, not a Sky employee. Find out more

@Cheryl42 

Is your mobile working so can you make calls, send texts and use mobile data ?

 

Also have you linked your mobile account to your Sky ID as per this:

https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account

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This message was authored by: Cheryl42

Message posted on ‎06 Jul 2025 01:04 PM

Re: Sky mobile

Yes but can't see sim on my account 

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This message was authored by: caesarome

Message posted on ‎06 Jul 2025 01:13 PM

Re: Sky mobile

Posted by a Superuser, not a Sky employee. Find out more

Have you tried what I posted, if so what happens does it say it is already linked ?

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