0

Discussion topic: Sky mobile service stopped working

Reply
This message was authored by: Couchpotato66

Sky mobile service stopped working

My sky mobile just stopped working today worked fine yesterday but this evening have no service at all for data or calls. My husband is abroad and he has had no service for two days. I just thought it was because he was away until mine failed to connect today.   I have tried switching on and off resetting Apn. Still nothing.   Online chat was down when I tried to contact Sky.  This happened before latest Apple update but I did the update today to see if that resolved the issue but it didn't.  Any ideas?

Reply

All Replies

This message was authored by: 63johnw

Re: Sky mobile service stopped working

Posted by a Superuser, not a Sky employee. Find out more

Hi @Couchpotato66  any issues showing ?

 

https://www.sky.com/help/articles/service-status-sky-mobile

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Avatar for Couchpotato66
Level 1 icon
Topic Author
This message was authored by: Couchpotato66

Re: Sky mobile service stopped working

No issues - actually I think I had just resolved it. Followed the actions on another thread about suspended mobile service in relation to going into the mobile application setting and that seemed to reset it. Although not sure why it stopped working in first place 

Reply