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Discussion topic: Sky mobile order cancelled
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This message was authored by: JT8899
Message posted on 25 Mar 2026 12:25 PM
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Sky mobile order cancelled
Hi all.
i ordered an iPhone 17 pro max on Monday and was due to be delivered today. I received the credit agreement and confirmation of order email etc. now DPD have the phone but have since told me that sky have requested a return. Can anyone explain why?
many thanks
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This message was authored by: 63johnw
Posted by a Superuser, not a Sky employee.
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Message posted on 25 Mar 2026 12:36 PM
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Re: Sky mobile order cancelled
Hi @JT8899 this usually happens if you have failed the second enhanced credit checks sky carry out. Only a call to sky will confirm why the return has been requested.
———————————————————————————————
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
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