Sky id

[Vickymas]

Hiya 

I'm trying to get my sky mobile account linked to my sky id account and it keeps coming up with a error message saying these are not the details I used to sign up when they are 

Thanks 

[caesarome]

@Vickymas 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear tomorrow you will have 48 hours to respond or it will be automatically closed.
This isn't a live chat so replies are not instant.

[Greenfingers001]

Thanks for escalating this. We’ve sent @Vickymas  an invite to chat.