Sky esim 'not allowed'

[David+Booker]

My new s24 ultra won't allow any sim card to work, stating 'not allowed'. My Sky esim, my wife's O2 sim, and a 3 sim all produce the same result. All the sims work fine when wifi is on, buy fail when wifi is turned off. They all work correctly in my old Note 20, without wifi assistance! Could my s24 be carrier locked, or just faulty. Perhaps I am missing some vital setting Many thanks!

[63johnw]

Hi @David+Booker  it does sound either locked or faulty. If you purchased it from sky then they are unlocked by default.