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Discussion topic: My iphone 16 is not working abraod

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This message was authored by: Mya6

Message posted on ‎25 Oct 2025 10:59 AM

My iphone 16 is not working abraod

I've had my mobile data roaming set up before I arrived, and it's not working now

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This message was authored by: Daniel0210

Message posted on ‎25 Oct 2025 11:02 AM

Re: My iphone 16 is not working abraod

Posted by a Superuser, not a Sky employee. Find out more

@Mya6 

Try the troubleshooting in this link

https://www.sky.com/help/articles/sky-mobile-roaming-problems


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This message was authored by: TimmyBGood

Message posted on ‎25 Oct 2025 11:20 AM

Re: My iphone 16 is not working abraod

Posted by a Superuser, not a Sky employee. Find out more

@Mya6 

 

Which country are you in?

 

Any destination not covered by £2 roaming (which is the majority of the world) will very rapidly hit the default spending cap and cease to function.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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