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Discussion topic: Sky closed. I need more dara

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This message was authored by: Jacquieneilson

Sky closed. I need more dara

I've run out of data. No warnjng. Sky is closed till 8.30 but I need maps. 
it's using loads of data than in my last contract with ee 

any idea 

how I buy data online 

why I'm using so much more data now 

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This message was authored by: Daniel0210

Re: Sky closed. I need more dara

Posted by a Superuser, not a Sky employee. Find out more

@Jacquieneilson 

If you have no data in your Piggybank to move over you should be able to purchase more here

https://www.sky.com/myaccount/mobile/sim/x/manage-plan 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: Jacquieneilson

Re: Sky closed. I need more dara

Thank you. 
it's really expensive for just 1gb at £6

 

i can't see how I'm using so much data. Hardly been away from WiFi. 

This message was authored by: PandJ2020

Re: Sky closed. I need more dara

Posted by a Superuser, not a Sky employee. Find out more

@Jacquieneilson wrote:

it's really expensive for just 1gb at £6

 


Yes, it is.

 

The alternative is to purchase a larger monthly dataplan - it becomes available just about straight away.

 


@Jacquieneilson wrote:

i can't see how I'm using so much data. Hardly been away from WiFi. 


Use the counters on your phone - they will tell you where the data is being used.

 

Ensure you are correctly connected to WiFi and any 'assist' is disabled.  (Which can use mobile data as well)

I am just another Sky customer and my views are my own even if you don't like the answers
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