Discussion topic: Sky charging direct debit for mobiles even after cancellation

This message was authored by: sklld · ‎13 May 2024

I am trying to understand why Sky is charging me even after cancellation when they needed to credit the amount

This message was authored by: 63johnw · ‎13 May 2024

Hi @sklld as fellow customers here we can only guess, perhaps the cancellation came after the last bill was generated so payment taken then refunded ? You would need to call sky and ask them to find out for sure.

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This message was authored by: caesarome · ‎13 May 2024

When did you cancel your Sky mobile account, what date are you billed on and are you saying you have a credit in your account that has been there for a while ?

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Discussion topic: Sky charging direct debit for mobiles even after cancellation

Sky charging direct debit for mobiles even after cancellation

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