Sky Mobile swap new phone order

[jab08]

I ordered a phone on 24/3 and have had no email regarding it being dispatched yet. It should have been sent via next day delivery. I just looked and it is currently in stock and can be ordered for next day delivery.

[63johnw]

Hi @jab08  what does it say in your order status ?

https://www.sky.com/myorders

[jab08]

The order isn't showing up on that link.

I've had the order confirmation email from the 24th saying I can track my order on that page too.

Thanks for the reply.

[63johnw]

You may need to call sky @jab08  to see what's happening. 

[jab08]

That's a good idea thanks for your help.