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Discussion topic: Sky Mobile early Termination fee confusion

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This message was authored by: ArtificialAir

Sky Mobile early Termination fee confusion

Hi guy, so I took out Sky mobile a while back and personally dislike to want to leave and claim a black Friday deal somewhere I texted for a PAC to see my early termination fee and then when it told me it also said if I change my plan to a cheaper one should make me early termination fee much much cheaper so chose the cheapest plan at £5 a month and have texted info and it's told me the ETF is £20 higher than it was before, anyone know what's going on with that?

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This message was authored by: caesarome

Re: Sky Mobile early Termination fee confusion

Posted by a Superuser, not a Sky employee. Find out more

@ArtificialAir wrote:

and it's told me the ETF is £20 higher than it was before, anyone know what's going on with that?


Sorry but you post isn't very clear, you wanted to cancel your Sky sim but now you want to take out another one with Sky, if so it is not easy to transfer the number between the two sims as you can not use a pac code for this as your only only option is to move it to another network therm back to Sky.

 

An early termiantion fee would be basically the number of months left on your 12 month sim contract.

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This message was authored by: ArtificialAir

Re: Sky Mobile early Termination fee confusion

No I'm saying I went to get a PAC code to leave and got quoted a sum of money but it said if I reduce my plan so to a cheaper rate as you can Flexi your cost every month as long as you stay in the contract I would get cheaper charges so I reduced to the cheapest rate but apparently now my early termination fee has gone up by £20! 

This message was authored by: caesarome

Re: Sky Mobile early Termination fee confusion

Posted by a Superuser, not a Sky employee. Find out more

You will have to call Sky on 150 to ask them about this.

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This message was authored by: ArtificialAir

Re: Sky Mobile early Termination fee confusion

Will do Tomorrow, just thought someone might have an idea of why... 

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