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Discussion topic: Sky Mobile App showing Zero data left

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This message was authored by Tattoo100 This message was authored by: Tattoo100

Sky Mobile App showing Zero data left

I know I had 4gb left this morning and my husband had 6gb but now says zero for both. We've only got 4 days left before it refreshes and I don't want to roll some over and waste it knowing full well that that neither of us are truly at zero! 

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky Mobile App showing Zero data left

Posted by a Superuser, not a Sky employee. Find out more

Cab use access the mobile data network now on either device ?

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Tattoo100
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This message was authored by Tattoo100 This message was authored by: Tattoo100

Re: Sky Mobile App showing Zero data left

Yes, we are both still able to use our phones for stuff that needs data. I'm using my phone to type this reply and we currently don't have WiFi. 

This message was authored by rownie23 This message was authored by: rownie23

Re: Sky Mobile App showing Zero data left

I am in the same boat, all four SIMs showing nothing and no ability to roll data. I have had a text message to say I am out of data, so I am stuck until tomorrow when hopefully it will refresh.

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This message was authored by rownie23 This message was authored by: rownie23

Re: Sky Mobile App showing Zero data left

After I posted this the issue was resolved. I had been trying for around 30 mins or so before I posted here, so maybe it was just a temporary problem.

Tattoo100
Topic Author
This message was authored by Tattoo100 This message was authored by: Tattoo100

Re: Sky Mobile App showing Zero data left

Same here! I had problems for hours then it's all back to normal. Phew! 

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