Discussion topic: Sky ID

This message was authored by: JackS2323 · ‎24 Apr 2023

I just bought a new Samsung phone for the first time through Sky Mobile, I cannot log into my Sky ID to change network by providing PAC number as I keep getting an unreconised error when I enter Surname, post code and last 6 digits to my account number. I have no option to Link my account even though I have sky broadband,

Please can someone help me as I can't go any further at all.

super stressful and not as swift as it should be.

This message was authored by: caesarome · ‎24 Apr 2023

Do you have another phone you could call Sky on to give them the Pac code so another mobile or a landline phone ?

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This message was authored by: JackS2323 · ‎24 Apr 2023

Yes I do have my old phone which is still connected with my old provider, please can you provide the sky number for me.

This message was authored by: caesarome · ‎24 Apr 2023

Under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

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Discussion topic: Sky ID

Sky ID

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